Proactive, all-inclusive IT support may not be right for your company. We can also provide reactive support for times when you need help most. Maybe you are happy running your own IT and only need extra help occasionally, for holiday relief, during busy periods or for special projects like upgrades, migrations or audits. We agree scope, timing and costs with you in advance for projects and stick to them.
This may involve liaison with your own clients’ IT departments. At Informal IT we pride ourselves on being straightforward with our customers and we can explain technical concepts in simple terms. If you need someone who understands technology inside-out to represent your interests in dealing with your customers’ IT departments, we provide advice or manage the project for you.